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Assistance Desk 1.4

 Data Added: October 09, 2008
Assistance Desk

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Assistance Desk software (Trouble Ticketing System) is the complete unmatched help desk solution for small to medium sized businesses. It allows to provide a simple, easy to use web interface for managing and tracking technical support problems. The main characteristic of Assistance Desk are: - Staff Personalization: each staff member can change certain points of his/her account to suit his/her needs. - Staff Permissions: you can assign your staff members to separate departments;- Email Forwards: the system can forward a copy of a ticket and you can use it with a provider that supports Email->Pager gateway to send notifications directly to your pager;- Ticket statistics: the staff administrator can get any information about ticket status and staff members (number of open / closed / served tickets etc.).For Assistance Desk Administrators: - Runs on Apache/IIS - no proprietary web servers; - Easy-to-use menus for managing reps, departments, categories, priorities andstatuses; - Runs on with mySQL database; - Built-in reports for keeping track of problems, users and support reps; - Configurable email messages; - Easy customizable pages to fit your organizations needs. Note: Download That periodically updates software info, pricing of Assistance Desk from the developer. Please confirm all information before relying on it. Software piracy is theft and impact the entire global economy. Distribution of Assistance Desk cracked software is generally an illegal act of copyright infringement. Using crack, password, serial numbers, registration codes, key generators is illegal. We donot support crack software licensing and distribute these releases of Assistance Desk.

 
Assistance Desk 1.4
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