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FastRequest HelpDesk- Workorder, Web form and HelpDesk software. Al-in-one.
FastRequest HelpDesk is the first Work Order software or help desk software to allow the creation of customized Web forms or online service request (Checkbox, Radio Button, Text Box, Drop-down List…).
You can create your own service requests form customized within a few minute without any programming. Customized or personalized your forms are easily. You can easily create custom forms with the form generator or you can use of included design templates in FastRequest and modify to your specific needs.
Rapid and easy to use, FastRequest HelpDesk also allows you to define in a few clicks the tasks to be carried out, the periodic and deferred tasks.
The many reports and statistics generated by FastRequest HelpDesk provide you a powerful tool for the management of your work and time. With FastRequest you will be able henceforth to manage the time of the employees, customers, services etc.
FastRequest HelpDesk allows you to create an unlimited number of services (maintenance of real estate, data-processing...) and is useful for a variety of companies and public organizations.
Easy to install and maintain, the FastRequest HelpDesk server is autonomous. It manages connections through the Internet, as well as the Web forms and databases without any third-parties. You don't have any monthly fees to pay or any other fee for each received request. All you have to do is to reserve a domain name.
The FastRequest application is used online while keeping the database at your place, hence preserving the confidentiality of your data.
The FastRequest HelpDesk software includes the following:
FastRequest HelpDesk Client
FastRequest HelpDesk Server
CodeBase (Data Base Server)
FastRequest HelpDesk Email Server (Email Server)
FastRequest HelpDesk Web Application Server (Web Form)
All the administrations tools and managements tools for databases.
| Platforms: |
Windows 2000, Windows, Windows 2003, Windows NT, Windows XP |
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| Version 7.0.4 Changes: |
Automatic email customized notifications sent to customer when a new ticket is submitted or is completed. |
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