Request Tracker 3.1 - Track requests made by customers and create a searchable database of problems.

Platform:

Windows

Macintosh

Linux

PDA

License:

All

Freeware

Business / Help Desk And Support Tools

Request Tracker 3.1

Date Added: March 16, 2002

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Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.

Platforms:	Windows NT, Windows 2000, Windows Me, Windows XP, , Windows
Similar:	Call Center, Crm, Customer Relations Management, Customer Resource Management, Customer Service, Help Desk, Helpdesk, Kms, Resource Management, Service Report

License: Shareware

Cost: $149.00 USD

Size: 4.7 KB

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