Business / Help Desk And Support Tools

TaskPool is an advanced, powerful and feature rich Task Management system, for communication with customers (Helpdesk), with partners (outsourcing), bugtracking (development) and much more. TaskPool is a web-based system for handling various types of requests. Requests can be: * Service request: use TaskPool as a helpdesk for your customers * Outsourcing request: use TaskPool to communicate with your outsourcing partner * Task: create a to do list from your meetings * Bugs: track bugs and fix them * Job Applicants inquiry: communicate with job applicants and have a record of interviews * Reclaim: manage reclamations and communicate with customers, print service reports * Visitor: use Taskpool for evidence of incoming and leaving visitors in your company * Document: use TaskPool for evidence of different Versions of documents including comments You can set up TaskPool in a few minutes and configure it step by step. Due to the easy end-user friendly interface almost every user learns quickly and intuitively how to create new tasks, work with tasks, and complete them. In TaskPool you will find that an administrator has a lot of different options for configuration, which help you configure the taskpool for almost every possible need. You can create pools (areas of tasks with different data, workflow, roles) filters, different data fields, escalation rules, workflows, templates, helpdesk-layouts. You can integrate Helpdesk interfaces seamlessly into your webpage, you can authenticate users against LDAP-servers (Active Directory). You can also authenticate users against external databases and integrate TaskPool into e-commerce applications. You can use an SLA-module for definition of service times with different priorities to fullfill your SLA-contracts.


New Downloads of Business / Help Desk And Support Tools

Title / Version / Description Size License
MetaLAN 2.7.2 - Systems management, remote administration, software auditing and hardware inventory tool. Remote... 9.5 MB Shareware
OneNote Password 2017.08.24 - OneNote Password Password is an advanced and extremely fast password recovery tool for MS OneNote... 4.6 MB Shareware
ServiceDesk Lite 10.0 - Service Desk Lite is free service management software.It is a simple windows based app that... 5.8 MB Freeware
staff scheduler 1.0 - Schedule your staff tasks with our powerful & highly effective yet easy-to-use employee... 400.0 KB Freeware
AnyMP4 DVD Copy 3.1.76 - AnyMP4 DVD Copy not only helps you copy DVD disc to your computer, copy your DVD movie to DVD-5... 18.3 MB Shareware
ServiceDesk Lite 2016 (Free Service CRM) 1.1 - Service Desk Lite is free ready to use service management software that enables you to manage... 5.1 MB Freeware
FastMaint CMMS Maintenance Management Software 8.0.1 - Maintenance management software (CMMS software) for utilities, manufacturing plants, industrial... 15.0 MB Shareware
PDF-XChange Lite 5.5.316.1 - The junior member of our highly praised PDF-XChange range of software tools aimed at users... 22.9 MB Freeware
Seavus Project Viewer 2016 - Seavus Project Viewer is a MSî Project viewer that allows users to open, view... 73.2 MB Shareware
Thinfinity Remote Desktop Workstation - Try now our free web RDP client. Enjoy full remote desktop access to your Windows programs,... 19.7 MB Freeware