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Programming / Misc Tools

The Help Desk Toolkit 2.4

 Data Added: October 09, 2008
The Help Desk Toolkit

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The Help Desk Survival site offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This site and the Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within your organization with the latest support technologies * A Help Desk manager looking for guidance on how to upgrade traditional Help Desk functions with Internet- or intranet-related processes. The thoroughly revised, updated, and expanded Edition of the critically acclaimed, first-ever guide to running an effective Help Desk, this toolkit tells you everything you need to know to plan, budget, staff, implement, track, upgrade, and even outsource your organization's Help Desk. * Guides you step-by-step through every phase of setting up traditional and Web-related Help Desks for the Internet and an intranet * Provides a wealth of practical advice on all technical, management, and human-factor aspects of running an effective Help Desk * Supplies ready-to-use templates in both Word and HTML formats for an array of Help Desk projects. Note: Download That periodically updates software info, pricing of The Help Desk Toolkit from the developer. Please confirm all information before relying on it. Software piracy is theft and impact the entire global economy. Distribution of The Help Desk Toolkit cracked software is generally an illegal act of copyright infringement. Using crack, password, serial numbers, registration codes, key generators is illegal. We donot support crack software licensing and distribute these releases of The Help Desk Toolkit.

 
The Help Desk Toolkit 2.4
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