 Advanced Search
call center call monitoring
|
|
|
|
|
PrettyMay Call Center for Skype (PMCCS) is a 100% software-based call center solution for Skype.It allows small sized businesses to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), extension transferring, call recording and personalized voicemail capabilities - and a lot more as well.
| Platforms: |
Windows XP, Windows, Windows 2003 |
|
|
|
|
|
|
|
Go4Customer Call Recording Machine records all the important calls to your Hard Disk manually with a push of button. It stores the files in .
| Platforms: |
Windows XP, Windows |
| Similar: |
|
|
|
|
|
|
|
|
An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording.
| Platforms: |
Windows NT, Windows 2000, Windows Me, Windows XP, Windows |
| Similar: |
|
|
|
|
|
|
|
|
Powerful and feature rich 100% web based helpdesk system. Key features include: Thin Client Technology (100% Web-based), Searchable Knowledge Database, Full Management Assign Capabilities, File Attachments, Report Writing, Fast Call Logging, Easy Call Re-Assignment to Individual or SkillGroup, New Call and Due Date Alerts, Call Escalations, Action Escalations, Billing Module, Asset Management, Contacts Manager, Customizable Call Prioritization.
| Platforms: |
Windows 2000, Windows XP, Windows |
| Similar: |
|
|
|
|
|
|
|
|
Answering Machine for scripting your own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis.
| Platforms: |
Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000 |
|
|
|
|
|
|
|
Would you like to record phone calls ? 'Red Call Recorder 1.
| Platforms: |
Windows NT, Windows 2000, Windows Me, Windows XP, Windows |
| Similar: |
|
|
|
|
|
|
|
|
Easy-to-use Contact Manager to organize your personal call center and keeps track of your contacts with CRM data warehouse. Unique database structure: input into the database any number of the description fields.
| Platforms: |
Windows NT, Windows 2000, Windows Me, Windows XP, Windows |
| Similar: |
|
|
|
|
|
|
|
|
Call Accounting Mate is an industrial strength, fast and reliable call accounting software that can be used in institutions such as offices, hospitals, universities, and organizations that need to allocate telecom costs to various individuals, departments or cost centers. It can also be used to monitor telephone costs and productivity of each and every employee in the company.
| Platforms: |
Windows NT, Windows 2000, Windows Me, Windows XP, Windows |
| Similar: |
|
|
|
|
|
|
|
|
Call Corder records telephone conversations directly to your hard disk with a single push of button, optionally playing a legal disclaimer before recording (ideal for use in business environment). It stores calls as standard Windows sound files, adding a memo to allow fast and easy call navigation.
| Platforms: |
Windows XP, Windows |
| Similar: |
|
|
|
|
| License: Shareware |
|
Cost: $29.95 USD |
|
Size: 1.5 MB |
|
|
|
Download: Call Corder
|
|
|
|
|
|
Call block for unwanted phone call with professional log software: Phone Calls Filter 1.0.
| Platforms: |
Windows NT, Windows 2000, Windows Me, Windows XP, Windows |
| Similar: |
|
|
|
|
|
|
|
|
PCL is software meant for telephone call logging and recording. PCL can work with any modem supporting CallerID.
| Platforms: |
Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000, Windows 2003 |
|
|
|
|
|
|
|
Program replaces standard unuseful Windows' screensaver. When call is received, program will ring through sound card, show name and number and log a call.
| Platforms: |
Windows 2000, Windows |
| Similar: |
|
|
|
|
|
|
|
|
TapiRex shows a contact for an incoming phone-call with image, name and company. Microsoft Outlook is supported as source for the addresses as well as any other ODBC-database (like Access, mySQL, SQL-Server, .
| Platforms: |
Windows NT, Windows 2000, Windows Me, Windows XP, Windows 2003, Windows |
| Similar: |
|
|
|
|
| License: Shareware |
|
Cost: $26.90 USD |
|
Size: 4.3 KB |
|
|
|
Download: TapiRex
|
|
|
|
|
|
ActiPOINT of COMIREL offers a comprehensive call management and contact management: Third-party-conference, managing 3 phones, call forwarding, call redirection ..
| Platforms: |
Windows 2000, Windows XP, Windows |
| Similar: |
|
|
|
|
| License: Shareware |
|
Cost: $37.00 USD |
|
Size: 1.7 KB |
|
|
|
Download: ActiPOINT
|
|
|
|
|
|
SmartCallMonitor is the easy-to-use phone monitoring software for TAPI capable hardware like a telephone system or a ISDN card. It automatically tries to match incoming phone calls with data stored in your MS-Outlook contacts to provide information about the caller (e.
| Platforms: |
Windows 2000, Windows, Windows 2003, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Starter, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP |
| Similar: |
|
|
|
|
|
|
|
|
An advanced, yet simple-to-use voice mail and fax software for your home or business. All the features you'd expect are supported: multiple configurable mailboxes, faxing, ability to block telemarketers, call monitoring and logging, Caller ID with pop-ups and voice alerts, customizable and personalized greetings, and conversation recording.
| Platforms: |
Windows XP, Windows |
| Similar: |
|
|
|
|
| License: Shareware |
|
Cost: $49.95 USD |
|
Size: 8.1 MB |
|
|
|
Download: Call Soft Pro
|
|
|
|
|
|
Today there do not exist any efficient way of making a phone call to a number not stored in the mobile phone. DialItNow!
| Platforms: |
Windows XP, Windows |
| Similar: |
|
|
|
|
| License: Shareware |
|
Cost: $9.95 USD |
|
Size: 3.9 MB |
|
|
|
Download: DialItNow!
|
|
|
|
|
|
Safe Caller does the entire job quickly and effectively; eliminates scrubbing your database every time the Do Not Call List is updated saving you a lot of time;
| Platforms: |
Windows XP, Windows |
| Similar: |
|
|
|
|
|
|
|
|
Today there do not exist any efficient way of making a phone call to a number not stored in the mobile phone. Bluetooth PC Dialer has been developed to solve this issue.
| Platforms: |
Windows XP, Windows |
| Similar: |
|
|
|
|
|
|
|
|
Search for telephone numbers on the FTC Do Not Call List fast and easy. Removes entries with phone numbers on the DNC list on your client lists, while retaining those who are not on the list or those who are current clients (even if they ARE on the list).
| Platforms: |
Windows XP, Windows |
| Similar: |
|
|
|
|
|
| | |
|
