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exceptional customer service definition
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VueChat Personal Edition enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions.
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Windows NT, Windows 2000, Windows Me, Windows XP, Linux, Mac OSX, Windows, Macintosh |
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For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not.
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Windows NT, Windows 2000, Windows Me, Windows XP, Windows 2003, Windows |
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| License: Shareware |
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Cost: $99.00 USD |
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Size: 9.3 KB |
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Download: Easy-CSS
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Calculate the optimum number of customer service staff to minimise your costs. Determine the number of customers waiting, average waiting time, and service staff utilization.
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Windows NT, Windows 2000, Windows Me, Windows |
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Customer Relationship Management, Includes Products and Services Definition, Stock Management, Suppliers Marketing Campaigns, Mailings, Sales Force Automation (Sales Accounts, Sales Opportunities, Quotations) Customer Management (Companies and Contacts), Order Entry and Order Delivery,Phone Call Management Call Center (Trouble Ticketing System with SLA Definition)This product is also availiable for Web Platforms to be used trough the web..
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Windows XP, Windows |
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| License: Shareware |
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Cost: $49.00 USD |
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Size: 4.0 MB |
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Download: FTrack CRM
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Customer service software, with the live help support to increase sale of your website. Easy to use.
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Windows NT, Windows XP, Windows |
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Job Scheduling and Invoicing for Service Business. Provision for multiple jobsites to be billed to the same customer.
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Windows 2000, Windows XP, Windows |
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| License: Shareware |
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Cost: $79.00 USD |
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Size: 6.8 KB |
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Download: JobQuest
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RealMetrics performs over 55,000 tests per day against actual accounts established with VPS hosting providers to publish objective reports daily. Review the reliability, speed, and customers service performance of the top VPS hosting providers.
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Windows XP, Windows |
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Casino Las Vegas - Extra edition is using state of the art security features to provide its players with a100% full proof secured environment. Any delicate information, which is transferred between the software and the casino servers, is being encrypted using the latest encryption technologies.
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Windows XP, Windows |
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Officegenie is an advanced Call Tracking and Customer Data Management System from the house of Softlogic Innovations. The software is best suited for Product/Service Departments, Market Surveys, Product/Service Telemarketing Teams and Day to day Call Tracking in an office.
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Windows XP, Windows |
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| License: Shareware |
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Cost: $29.95 USD |
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Size: 34.0 MB |
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Download: OfficeGenie
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A development tool allowing you to create an interactive virtual service agent that can be programmed to automatically respond to questions by querying a pre-established questions and answers database. The conversational nature can make interacting with the agent informative, interesting and entertaining.
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Windows NT, Windows 2000, Windows Me, Windows XP, Windows |
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| License: Shareware |
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Cost: $39.95 USD |
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Size: 1.4 KB |
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Download: Stauri FAQtaur
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Email Responder is a breakthrough product, bringing the benefits of Automated Email Response Management to enterprises of all sizes. Whether your organization has 1 employee or 1,000, you can speed up your email customer service process, reduce labor costs, and improve the quality of your customer communication.
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Windows 2000, Windows, Windows 2003, Windows XP |
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Increase sales with effective customer relationship management software - Anchor CRM. This application helps businesses gather detailed information about customers, track their preferences and requests, have reports about previous complaints, discover trends and buying patterns, and develop marketing campaigns.
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Windows NT, Windows 2000, Windows Me, Windows XP, Windows |
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| License: Shareware |
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Cost: $150.00 USD |
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Size: 883 B |
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Download: Anchor CRM
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VueChat Enterprise is a solution for web-based Customer Service with CRM, Live Video and VoIP (Voice over IP) technologies. VueChat Enterprise allows customers and website visitors to contact directly with company representatives or government employees through a web browser.
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Windows XP, Windows |
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Daffodil CRM is an open source customer relationship management software that enables seamless coordination between sales, marketing, customer service, field support and other functions that handle customer contact for an enterprise. Daffodil CRM possesses a set of useful features like search option, import facility, task pop up, integrated email campaigns, customizable views, powerful filtering and automatic mail attachment facility which would help businesses manage leads.
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Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Linux, Macintosh |
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| License: Freeware |
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Cost: $0.00 USD |
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Size: 4.4 MB |
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Download: Daffodil CRM
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Advanced Live Support is an Advanced Portal product offered to every website hosted with us. It enables you to provide online customer support services to your website visitors.
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Windows XP, Windows |
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Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center.
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Windows NT, Windows 2000, Windows Me, Windows XP, Windows |
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| License: Shareware |
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Cost: $149.00 USD |
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Size: 4.7 KB |
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Download: Request Tracker
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Querybot's award-winning system adds a powerful knowledgebase/interactive FAQ to any website almost instantly. Querybot is your 24 by 7 customer service front line.
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Windows XP, Windows |
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Add live chat on your web site watch visitors on your web site in real time and chat with them. Very good tool for web site increase sales and provide best customer service.
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Windows XP, Windows |
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ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package.
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Windows 2000, Windows, Windows XP, Windows 2003, Linux |
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StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message.
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Windows XP, Windows |
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