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Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out.
Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management.
Key advantages:
- Source code available for purchase
- Easily deployed and configured
- Extremely short training period enabling seamless introduction of new support staff
- Flexible licensing models
Key benefits:
- Fully functional web based help desk, commercially free for 1 named user
- Reports and clear user-friendly interface
- Incorporate proven Incident Management process based on ITIL and best practices procedures
- Increase support staff awareness of both customer expectations and IT service management objectives
- Increase customer satisfaction through informing customer about each change of the incident status - communication becomes measurable.
- Customer service requests are fulfilled through Service Level Management processes
- Achieve consistent service levels
- Balance required service levels against the service cost
- Minimize the adverse business impact of incidents through faster resolution (enabled with the automated support processes)
- Decrease operational support costs by leveraging incident duplications and repetitive service procedures
- Solve the spam problem by transferring communication from email to help desk
- License: Freeware
- Cost: $0.00 USD
- Size: 9.5 MB
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Title / Version / Description |
Size |
License |
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Windows |
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172.0 MB |
Shareware |
Jitbit Web-Based HelpDesk 6.0.6 - Jitbit Web Based Help-Desk - ASP. |
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Sinergia Help Desk v0.4.2 - Sinergia is an open source, web based, help desk developed in C# NET 3.0 |
4.4 MB |
Freeware |
Jitbit HelpDesk 3.6.3 - Jitbit Help-Desk - customer support and knowledge-base software based on ASP.NET. Jitbit HelpDesk... |
542.1 KB |
Demo |
Jitbit HelpDesk 5.4.4 - Jitbit Help-Desk - customer support and knowledge-base software based on ASP.NET. Jitbit HelpDesk... |
542.1 KB |
Demo |
versaSRS HelpDesk 3.2 - An advanced, powerful and feature rich 100% web based help desk system |
10.9 KB |
Shareware |
Help Desk for IIS 2.1 - Help Desk for IIS is a web-based help desk software solution for deliveringcustomer service and... |
4.1 MB |
Shareware |
Macintosh |
Jitbit SaaS Help Desk 3.1.6 - Jitbit SaaS Help-Desk - customer support and knowledge-base software ("trouble ticket... |
542.0 KB |
Demo |
Web Help Desk Software - Free Ed 10. 1. 2000 - Web Help Desk Free offers an industry leading web-based help desk software feature set that... |
114.0 MB |
Freeware |
Web Help Desk Software for Mac OS X 10.0.18.3 - The Web Help Desk software for Mac OS X offers an industry leading web-based help desk software... |
147.0 MB |
Shareware |
Web Help Desk Software - Free Ed. (.dmg) 10.0.18.3 - No expiration, no ads, just free. |
147.0 MB |
Freeware |
Gnu Internet Support Center 0.4.1 - iSupportCenter is a multiplatform and feature rich web based Help Desk and Customer Support... |
1.4 MB |
Freeware |
Linux |
Jitbit SaaS Help Desk 3.1.6 - Jitbit SaaS Help-Desk - customer support and knowledge-base software ("trouble ticket... |
542.0 KB |
Demo |
Web Help Desk Software - Free Ed. (.rpm) 10.0.18.3 - No expiration, no ads, just free. |
171.0 MB |
Freeware |
Gnu Internet Support Center 0.4.1 - iSupportCenter is a multiplatform and feature rich web based Help Desk and Customer Support... |
1.4 MB |
Freeware |
PDA |
Jitbit SaaS Help Desk 3.1.6 - Jitbit SaaS Help-Desk - customer support and knowledge-base software ("trouble ticket... |
542.0 KB |
Demo |
Skymol Communicator Live Help Software 2.0 - Skymol Communicator is a web-based customer service and live chat, live help system using Voice... |
1024 B |
Commercial |